Your Privacy.
No Surprises.
This Privacy Policy explains how Court Wise AI collects, uses, stores, and protects your information when you use our tools and resources. This page provides a general overview for clarity and transparency. The full, legally binding Privacy Policy is available as a downloadable PDF below.
Privacy Policy
Effective Date: November 10, 2025
Last Updated: May 22, 2026
Your Privacy.
No Surprises.
These Terms and Conditions explain how Court Wise AI works and what to expect when using our tools and resources. This page provides a general overview for clarity and transparency. The full, legally binding Terms are available as a downloadable PDF below.
Privacy Policy
Effective Date: November 10, 2025
Last Updated: May 22, 2026
PLEASE READ THESE POLICIES CAREFULLY
1. Introduction
Court Wise AI, LLC ("Court Wise AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you use the Court Wise AI platform, including the Dad's AI GUIDE to Custody, the Mom's AI GUIDE to Custody, and all related tools, features, and services available at courtwiseai.com, courtwiseai.com/dadsaiguide, courtwiseai.com/momsaiguide, and any associated applications (collectively, the "Platform").
Please read this Privacy Policy carefully. By creating an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. This Privacy Policy is incorporated into and made part of our Terms of Service.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by displaying a notice on the Platform. Your continued use of the Platform after any update constitutes your acceptance of the revised Privacy Policy.
2. Information We Collect
We collect information in three ways: information you provide directly, information collected automatically, and information related to our encryption infrastructure.
2.1 Information You Provide Directly
Account Registration Information. When you create an account, we collect your name, email address, and login credentials. If you register using a third-party provider such as Google, we receive your name and email address from that provider in accordance with their privacy policy.
Payment Information. When you subscribe to the Platform, we collect payment information necessary to process your subscription. Payment transactions are processed by our third-party payment processor. We do not store your full credit card number, CVV, or other sensitive payment data on our servers. We retain records of your subscription status, billing history, and transaction identifiers.
Communications with Us. If you contact us for support or with questions, we collect the content of your communications and any information you provide in connection with them.
2.2 Information Collected Automatically
Usage Data. We automatically collect certain information about how you interact with the Platform, including login timestamps, session duration, features accessed, and conversation frequency (number of conversations used). This usage data does not include the content of your conversations, which is encrypted and inaccessible to us.
Device and Technical Information. We may collect information about the device you use to access the Platform, including device type, operating system, browser type, and IP address.
Cookies and Similar Technologies. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze Platform usage. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Platform.
2.3 Encryption Infrastructure Data
To support our client-side encryption system, we collect and store the following technical data associated with your account:
Encryption Salt. A randomly generated string used as an input to your encryption key derivation process. This value is not secret and does not allow us to decrypt your data. It is unique to your account and is used only to derive your encryption key when you enter your Privacy Passphrase.
Encryption Version. A numeric flag indicating whether your account data is encrypted and which encryption scheme is in use.
Recovery Phrase Hash. A one-way cryptographic fingerprint (SHA-256 hash) of your 12-word Recovery Phrase. This hash is used solely to verify your Recovery Phrase during account recovery. It cannot be used to reconstruct your Recovery Phrase or to decrypt your data.
Message Encryption Flag. A flag on each stored message indicating whether the message content is encrypted.
2.4 What We Do Not Collect
Privacy Passphrase. Court Wise AI does not collect, transmit, or store your Privacy
Passphrase. Your passphrase exists only on your device and is never sent to our servers.
Recovery Phrase. Court Wise AI does not collect, transmit, or store your 12-word Recovery Phrase. Your Recovery Phrase is shown to you once during account setup and is never stored by us.
Content of Your Conversations. The substance of your conversations, coaching sessions, preparation notes, and other Content is encrypted on your device before transmission and is stored only in encrypted form. Court Wise AI cannot read, access, or use the content of your conversations.
3. How We Use Your Information
We use the information we collect for the following purposes:
Providing and Operating the Platform. We use your account information, usage data, and encryption infrastructure data to create and manage your account, authenticate your identity, process your subscription, provide customer support, and operate the Platform.
Improving the Platform. We use aggregated, anonymized usage data to understand how users interact with the Platform, identify areas for improvement, and develop new features. Because your conversation content is encrypted and inaccessible to us, we do not use the content of your conversations for any purpose, including AI model training, product improvement, or analytics.
Communications. We use your email address to send you account-related communications, including subscription confirmations, billing notifications, and important updates about the Platform. We may also send you promotional communications about Court Wise AI products and services, but you may opt out of promotional emails at any time by clicking the unsubscribe link in any such email or by contacting us at [email protected].
Legal Compliance and Safety. We may use your information to comply with applicable law, respond to legal process, enforce our Terms of Service, protect the rights and safety of Court Wise AI and our users, and detect and prevent fraud and abuse.
Encryption Infrastructure. We use your Encryption Salt, Encryption Version, and Recovery Phrase Hash solely to support the operation of our client-side encryption system. We do not use this data for any other purpose.
4. How We Share Your Information
Court Wise AI does not sell your personal information to third parties. We share your information only in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who assist us in operating the Platform, including:
Database and Infrastructure Providers. Your encrypted data and account metadata are stored on servers provided by Supabase, Inc., which operates on Amazon Web Services (AWS) infrastructure. These providers are contractually obligated to protect your information and may not use it for their own purposes.
Payment Processors. We use third-party payment processors to handle subscription payments. These processors receive the payment information necessary to process your transactions and are subject to their own privacy policies and security standards.
Authentication Providers. If you register using Google sign-in, Google receives information about your authentication request in accordance with Google's privacy policy.
Analytics and Communications Tools. We may use third-party tools for email communications and basic platform analytics. These tools receive only the minimum information necessary for their function and are contractually prohibited from using your information for their own purposes.
4.2 Legal Process and Compelled Disclosure
Court Wise AI will disclose information in response to valid legal process — including subpoenas, court orders, and law enforcement requests — as required by applicable law. Because of our encryption architecture, the information we are able to produce in response to a legal demand is limited as follows:
Unless legally prohibited from doing so, Court Wise AI will make reasonable efforts to notify you before disclosing your information in response to a legal demand, so that you may seek to quash or limit the demand through appropriate legal channels.
4.3 Business Transfers
If Court Wise AI is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you by email or by a prominent notice on the Platform before your information is transferred and becomes subject to a different privacy policy.
4.4 Protection of Rights
We may disclose your information if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Court Wise AI, our users, or the public, or to detect and prevent fraud, abuse, or other harmful activity.
4.5 With Your Consent
We may share your information with third parties when you have given us your explicit consent to do so.
5. Data Encryption and Security
5.1 Client-Side End-to-End Encryption
The Platform uses client-side end-to-end encryption to protect the content of your conversations and notes. Your Content is encrypted on your device using AES-256-GCM encryption with a key derived from your Privacy Passphrase via PBKDF2 (310,000 iterations, SHA-256) before it is transmitted to or stored on our servers. Court Wise AI does not have access to your Privacy Passphrase and cannot decrypt your Content. We store only encrypted, unreadable data.
Your encrypted data is also protected at the infrastructure level: data is encrypted at rest and in transit by our infrastructure providers (Supabase and AWS) in addition to the application-level encryption described above.
5.2 What Encryption Protects and What It Does Not
Encryption protects the content of your conversations and notes. It does not protect account metadata (your name, email, login history, subscription status), which is stored in readable form and may be disclosed in response to a valid legal demand.
5.3 Your Responsibility
You are responsible for maintaining the security of your Privacy Passphrase and Recovery Phrase. Court Wise AI cannot recover your Content if you lose both your Privacy Passphrase and your Recovery Phrase. You should store your Recovery Phrase in a secure physical location, separate from your device. During any retention period, Court Wise AI retains only encrypted data. Court Wise AI cannot decrypt, recover, or access your Content without your Privacy Passphrase.
5.4 Security Limitations
While Court Wise AI has implemented strong technical safeguards, no security system is impenetrable. We cannot guarantee that unauthorized parties will never be able to defeat our security measures. If you believe your account has been compromised, please contact us immediately at [email protected].
6. Data Retention
6.1 Encrypted Content
Your encrypted Content is retained on our servers for as long as your account remains active. We do not delete accounts due to inactivity alone.
If you request account deletion, your account and encrypted Content enter a one-year retention period before permanent deletion. During this retention period, you may reactivate your account by signing in and subscribing again. Reactivation automatically cancels the pending deletion and preserves your encrypted records.
After the retention period expires, your encrypted Content will be permanently deleted. Because your Content is encrypted and we do not possess the decryption key, deletion is permanent and irrecoverable.
6.2 Annual Retention Review
Because custody records, notes, court dates, timelines, documents, and related information may remain important for years, Court Wise AI does not automatically delete accounts based solely on inactivity.
Once per year, we may ask you to confirm that you wish to continue retaining your account and encrypted data. If you do not respond, reminder notices may be sent. If no response is received within the review period, your account may be scheduled for deletion.
6.3 Account Metadata
Non-content account metadata — including your name, email address, login history, and subscription records — may be retained for up to 7 years after account deletion for legal, tax, and compliance purposes, or as otherwise required by applicable law.
6.4 Payment Records
Payment and billing records are retained for the period required by applicable tax and financial regulations, typically 7 years.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights with respect to your personal information:
Right to Access. You may request a copy of the personal information we hold about you. Because your conversation content is encrypted and inaccessible to us, any data export will contain encrypted data that requires your Privacy Passphrase to read.
Right to Correction. You may request that we correct inaccurate or incomplete personal information we hold about you.
Right to Deletion. You may request account deletion at any time through your account settings. When a deletion request is submitted, your account enters a one-year retention period before permanent deletion.
During this retention period, you may reactivate your account by signing in and subscribing again. Reactivation automatically cancels the pending deletion and preserves your encrypted records.
After the retention period expires, your encrypted Content will be permanently deleted, and account metadata will be retained only as required by applicable law.
Right to Data Portability. You may request an export of your account data. Any export will contain your account metadata and the encrypted version of your conversation content.
Right to Opt Out of Marketing Communications. You may opt out of promotional email communications at any time by clicking the unsubscribe link in any such email or by contacting us at [email protected]. You will continue to receive transactional and account-related communications.
California Residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. Court Wise AI does not sell personal information. To exercise your California privacy rights, please contact us at [email protected].
To exercise any of the rights described above, please contact us at [email protected]. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
8. Children's Privacy
The Platform is intended for adults 18 years of age and older. Court Wise AI does not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly. If you believe we may have collected information from a child under 18, please contact us at [email protected].
9. Third-Party Links and Services
The Platform may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third-party services, and Court Wise AI is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through the Platform.
10. International Users
The Platform is operated in the United States. If you are accessing the Platform from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Platform, you consent to the transfer of your information to the United States.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by email or by displaying a prominent notice on the Platform at least 30 days before the changes take effect. The updated Privacy Policy will be effective as of the date indicated at the top of the document. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Court Wise AI
Email: [email protected]
Mailing Address: 336 S High Street Columbus, OH 43215
Website: courtwiseai.com
We will respond to your inquiry within 30 days.
This Privacy Policy was last updated on May 22, 2026. The most current version will always be available at courtwiseai.com/court-wise-ai-privacy-policy.
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